Kinective’s CFM and DBSI, leaders in banking transformation, announced today the launch of an expert-crafted methodology and flexible kit of parts for post-pandemic branch and HQ designs called ADAPTIV. During these unprecedented times, banks and credit unions are working endlessly to stay open as an essential business, while still providing a safe and optimized environment for both clients and staff. ADAPTIV addresses the most immediate and long-term needs through a comprehensive approach.

The ADAPTIV methodology can be applied to branches and headquarters with different needs, treatments, and investment allocations. This system of best practices and levels of application is designed to be highly customizable for the branch network and headquarters. With ADAPTIV, financial intuitions can “Emerge” quickly from COVID-19 with the right communication plan and physical changes, “Enhance” with deeper foundational needs and create spaces that “Excel” to bring transformative changes. ADAPTIV is about applying the right strategy to the right branches and headquarters.

“Of course, the goal is to open [or stay open] quickly and safely, but we know there is more to the story. With ADAPTIV, we are considering the long-term goals of financial institutions and thinking through strategies to thrive, not just survive,” said John W. Smith, CEO of DBSI + CFM. “To thrive efficiently and cost-effectively, branches need to have the right technology, design, and process woven in to create a safe place to deliver exceptional service.”

ADAPTIV is offered in three levels that include different objectives, treatments, and investment allocations for each. These best-practice packages are designed to be highly customizable for any branch network, while still following a methodical approach:

  • Emerge | Branch-ready kits for self-installation with on-site installation options.
  • Enhance | Business outcome packages, including technology, software, installation, and web-based training.
  • Excel | Transformation planning for branch, HQ, and operation centers, including design, technology, software, construction, and on-site training.

DBSI+CFM is uniquely qualified to help in these circumstances as a firm with a sole focus on the banking industry, 23 Design Best Practices, and over $1B in successfully delivered banking projects. Combined with architectural designers, banking software and hardware experts, and a professional services team all in-house, DBSI+CFM is ready to provide turnkey solutions to help financial executives reduce risks and navigate this new dynamic period.

Be Safe. Be Responsive. Be ADAPTIV.

See the press release.

Article updated May 2024