IMM Celebrates 20th Year Anniversary

IMM has reached an exciting milestone as the company celebrates 20 years of delivering innovative eSignature technology-based solutions to the financial industry. Through IMM’s eTransaction automation offerings, financial institutions have improved their day-to-day business operations and enhanced regulatory compliance objectives while realizing significant operating cost reductions.


IMM recognized a need to provide financial institutions with the tools to not only electronically design documents, but to oversee the execution and lifecycle of those documents as well. This was the company’s motivation and founding spirit with its original inception in 1996, and remains the same today: to deliver innovative technology that enables stellar consumer experiences from beginning to end. IMM has achieved these goals through its ongoing commitment to excellence coupled with  strong customer loyalty.


The company is led by the original founding executives and has maintained its privately-held ownership throughout its history. This has allowed IMM to control key strategic and business decisions that have ensured a consistent focus on meeting the specific business needs of its customer base.


The company’s suite of product offerings has expanded over the last two decades in response to customers’ evolving business expectations and industry regulatory demands. Today, financial institutions have applied IMM’s electronic document presentment, eSignature solutions, eTeller and automated eWorkflow services to nearly all areas of business operation.


Chuck Klein, IMM CEO, reflected on the company’s 20th anniversary by saying, “This has been the fastest and most interesting 20 years of my life.  If you don’t like change, technology is not for you. We started out with a philosophy of listening to the marketplace, delivering a quality product and providing attentive customer service. Our founding beliefs remain our top priority today and I believe because of that – our company remains viable, strong  and growing. From day one, IMM has carefully balanced innovation with conservative management principles. A big thank you to the hundreds of valued customers and strategic partners, but especially to those who had faith in IMM from the very beginning.”


IMM’s eSignature, eWorkflow, eTeller and new eLoan services work in concert to provide financial institutions with a completely electronic transaction environment. As financial institutions gain standardized processes through eTransaction automation, they increase productivity, reduce operational costs and can provide their customers the fast, convenient and easy banking experience they expect.


John Levy, IMM EVP, added, “No one could have predicted the dramatic events that have taken place in the financial world over the past 20 years. At IMM, we’ve seen it all and it’s been an incredible journey for us to take as a business, alongside our customers and partners. We’ve weathered troubling market cycles, unimaginable technological influences, and volumes of legislative change and guidance. Thanks to our leadership team and devoted employees, we’ve been able to grow and thrive. I’m proud to report that our business is solid and that we are looking forward to the next 20 years that lie ahead. IMM remains motivated: we still want to know what’s next in financial services, and with our experience, take our customers there.”


About IMM
IMM provides complete eTransaction automation to more than 650 U.S. organizations. The company’s fully integrated eSignature, eWorkflow, eLoan and eTeller solutions make transacting easy and convenient for the consumer while creating a more efficient, cost effective and compliant business environment. Any organization needing to remove paper and create mobility within its contract or transaction management lifecycle can benefit from IMM’s services, including financial services, healthcare, insurance, real estate, life sciences, government, legal and education.