Kinective, a leading provider of connectivity, workflow, and analytics software for the banking sector formed by the strategic combination of CFM, NXTsoft, and IMM, announced today from the
Fiserv Forum Conference that IMM has joined forces with
Peak Consulting, a renowned best practice consultancy known for its expertise in the banking sector, to deliver enhanced electronic signatures and digital transaction solutions to their Banking client base.
Peak Consulting offers best practice guidance and optimization solutions for Fiserv’s Premier® bank platform customers, an industry popular core software system utilized by banks. With their extensive experience and understanding of the software, Peak Consulting assists banks in streamlining operations, improving efficiency and maximizing the potential of their systems. However, when it came to electronic signatures, they recognized the need for a reliable partner to offer comprehensive digital solutions that aligned with their high-touch, customer-focused approach.
Brent Reynolds, President, Consulting Director at Peak Consulting, said, “After an extensive review of eSignature platforms available in the market, it was clear that IMM was the best fit for our customers. They are the only organization that focuses exclusively on financial institutions and therefore has the domain expertise required to support the complex operational needs and nuanced regulatory requirements of the banking industry.
“Additionally, IMM’s reputation for excellent customer service, integrity and innovative functionality aligns perfectly with our vision of providing the best solutions to the banking industry. This partnership allows us to expand our service offerings and address the growing demand for alternative electronic signature options, particularly among our Fiserv Premier customers,” he said.
This partnership positions IMM as the preferred provider of electronic signature and digital transaction management solutions for Peak Consulting and its customers. IMM’s industry-leading eSignature platform offers advanced functionality and seamless integration with Fiserv’s Premier bank platform including the ancillary products such as Business Process Manager (BPM) and Director software solutions, key areas of focus for Peak Consulting. By incorporating IMM’s solutions, Peak Consulting aims to optimize new account opening processes, reduce customer wait times and facilitate secure and efficient transactions.
Michael Ball, Kinective Senior Vice President, said, “The collaboration between IMM and Peak Consulting exemplifies our shared commitment to delivering exceptional solutions tailored to the specific needs of the banking industry. By leveraging our respective expertise and combining forces, we aim to provide financial institutions with the tools and guidance required to enhance their processes, increase efficiency and deliver an exceptional customer experience.”