The Kinective Blog

IMM, the only eSignature provider that specializes in eSignature and Digital Transaction solutions exclusively for financial institutions, has announced that it added a record number of new clients in 2018; 90 banks and 65 credit unions. According to IMM, this surge is being driven by the demand to deliver a more engaging, enhanced consumer experience on the front-end, while optimizing back-office operations with a more streamlined and efficient workflow of processes across the organization. Using IMM’s eSignature and digital transaction technology, financial institutions are able to achieve both of these goals, processing end-to-end digital transactions to deliver modern products and services in a much more efficient, faster environment.

The latest banks to join the IMM family of customers cited the company’s expertise in the financial services industry, as well as its commitment to customer satisfaction demonstrated by the number of banks and credit union clients, more than 78%, that have been customers for more than five years. Additionally, IMM is one of the only providers that delivers seamless interface capabilities with existing business systems such as lending, account opening and ECM/Imaging for archival. Banks identified this as a key market differentiator and one of the factors influencing their selection of IMM eSign.