With the rising cost of cash, it’s more important than ever for banks to optimize their cash management from ATMs to ITMs to kiosks to the entire branch network. Vendors are rising to the challenge by crafting cash ecosystem solutions, like through our recent acquisition of ESQ Data Solutions.
Cash management remains one of the largest operational expenses for banks and credit unions. With the acquisition of ESQ, Kinective is able to eliminate operational blind spots, break down data silos between channels and enable seamless coordination across all banking operations. Institutions can now correlate cash positions with branch traffic patterns, align staffing with device availability needs and overall, maximize efficiency across every channel.
ESQ’s proven technology currently monitors nearly 1 million devices globally, which means financial institutions gain complete visibility and control over every cash touchpoint—from branch teller cash recyclers to ATMs to kiosks to ITMs. By acquiring ESQ, we’re creating the industry’s first banking operations solution that encompasses every critical operational touchpoint from branch to digital channels to cash ecosystem monitoring and management.
“We’re now the only platform that unifies every critical operational touchpoint, from the moment cash enters a branch teller recycler to when a customer withdraws funds from an ATM many miles away. For our 4,000-plus financial institution customers, this means transforming from reactive operations management to predictive intelligence — seeing problems before they impact customers and optimizing performance across the entire cash ecosystem from a single command center,” Stephen Baker, CEO of Kinective, said in our press release.
To explore what this milestone means for the industry as a whole, ATM Marketplace interviewed Kinective’s EVP of Marketing, Michael Ball and ESQ’s head of marketing, Tarun Dass. They discuss how this acquisition will positively impact the ATM and banking space, and the benefits for financial institutions of all sizes. Together, we’re entering a new era of integrated, intelligent banking operations.
Read their full interview in ATM Marketplace.
