One Nevada Credit Union Expands eSignature Deployment
IMM, a pioneer of integrated eSignature, workflow and document solutions for the modern business enterprise, announced today that One Nevada Credit Union has expanded its eSignature environment with Document Exchange, IMM’s cloud-based remote eSignature service.
As a longtime IMM customer, the $714 million credit union wanted to automate transactions for members outside the branch network. Document Exchange does not require members to come into the branch or employees to physically mail out documents for signature. Since the credit union started with remote member enrollment for new accounts, One Nevada has already reduced account opening timeframes from more than one week to same day. The process previously involved the member completing a generic form online that then had to be printed to paper, wet ink signed and returned to the branch; but now it is completely automated and fully electronic.
Jeff Tibbits, assistant vice president of information technology, One Nevada Credit Union, said, “IMM is a veteran partner of our credit union, working with us on various product deployments that continue to push our operational efficiencies. Adding remote eSignatures broadens the scope of member services we can take outside of the branch and improves the level of service our members receive.”
Document Exchange enables the credit union to add remote eSignatures to its existing IMM in-branch eSignature solution, allowing members to truly sign forms, agreements and other documents at a place and time of their choosing. The platform is fully integrated with other business applications on both the front and back end – including archival of signed documents into One Nevada’s imaging system – keeping the processes fully electronic. Comprehensive audit logs capture and record all relevant aspects of a transaction including the date, time and IP addresses for eSignature enforceability. This has made a huge impact on the credit union’s audit department.
“One Nevada is a great example of a financial institution with a true paperless initiative to streamline the flow of business. Its vision of automation combined with the addition of remote signatures provides members with channel flexibility and the credit union with great efficiencies,” said John Levy, IMM executive vice president and ESRA (Electronic Signature & Records Association) board member.
Based in Linden, N.J., IMM develops and delivers innovative technology solutions that enable financial institutions to electronically streamline their business operations and processing environments. With a strong and secure legacy of serving more than 650 banks and credit unions with solutions for eSignature capture, business process (workflow) automation, and document presentment, IMM continues to create advanced software applications that promote clients’ sustainability while dramatically increasing productivity and operational efficiencies. The company is a longtime advocate of eSignature adoption and education, active in ESRA to advance the public’s understanding of issues surrounding the use of electronic signatures and records.