IMM Reports Continued High Demand for Teller Automation
IMM, a pioneer of integrated eSignature, workflow and document solutions for the modern business enterprise, is pleased to announce the addition of new clients having recently contracted for IMM’s teller automation solutions to enhance their teller line efficiencies. These new clients include Digital Federal Credit Union (Marlborough, Mass.), Downriver Community Federal Credit Union (Ecorse, Mich.), E-Central Credit Union (Pasadena, Calif.), Horizons Federal Credit Union (Binghamton, N.Y.), and Tremont Credit Union (Braintree Mass.).
Many financial institutions rely on IMM’s Teller Item Capture to electronically truncate check items earlier in the processing cycle than what is capable when using a branch capture solution. They benefit from features such as ECL automation, reduced key strokes, and fraud and loss prevention capabilities to improve employees’ productivity as well as enhance the members’ teller experience.
Many of the same IMM customers that leverage Teller Item Capture also choose to implement TotaleReceipts to automate the generation of electronic receipts, signature capture and archival of transaction receipts. TotaleReceipts provides email delivery options and immediate indexing and archival of items into a financial institution’s imaging backend. TotaleChecks, rounding out IMM’s teller suite of products, creates and prints custom official and temporary laser checks on-demand within appropriate signature approval parameters, applying authorized signatures to checks automatically.
John Levy, IMM executive vice president and ESRA (Electronic Signature & Records Association) board member, said, “The branch evolution is primarily about financial institutions examining their branch footprint and taking steps to run their physical locations with optimal efficiency at a lower cost. Automating traditional teller functions not only satisfies these two needs, but also easily incorporates a ‘green’ and electronically expedited member experience.”
Based in Linden, N.J., IMM develops and delivers innovative technology solutions that enable financial institutions to electronically streamline their business operations and processing environments. With a strong and secure legacy of serving more than 650 banks and credit unions with solutions for eSignature capture, business process (workflow) automation, and document presentment, IMM continues to create advanced software applications that promote clients’ sustainability while dramatically increasing productivity and operational efficiencies. The company is a longtime advocate of eSignature adoption and education, active in ESRA to advance the public’s understanding of issues surrounding the use of electronic signatures and records.