IMM Rapidly Gaining Market Share, Reports Record Growth YTD


Rahway, NJ | November 8, 2022

IMM, the only eSignature provider of eSignature and digital transaction solutions exclusively for financial institutions, today announced record sales, reporting more than 66.5% increased sales-year-to-date for the same period last year. Furthermore in 2022, approximately 35% of IMM’s new customers came from competitive displacements whereby clients were seeking alternatives to their legacy eSign solutions.

Multiple institutions cited IMM’s domain expertise, as well as its singular focus on banks and credit unions as primary drivers in their decision to change eSignature providers. IMM’s premier eSignature platform, IMM eSign delivers seamless interface capabilities financial institutions’ existing business systems such as lending, account opening and ECM/Imaging for archival. Additionally, IMM’s large customer base continues to expand as many of IMM’s long-time customers added new modules or services to broaden their digital transaction processing and provide a universal digital process across all customer channels and experiences.

With IMM eSign, institutions can transition to a complete “end-to-end” error-free, digital environment that simplifies the account opening process, streamlines loan originations and closings, and also provides on-demand account service and maintenance such as stop payments or address changes. The institutions will leverage IMM’s eSignature platform in conjunction with their existing core banking systems, popular Imaging/ECM systems, as well as other business applications used across the financial institution.

IMM’s Senior Vice President Markets and Strategy, Michael Ball, said, “Consumers now expect to be able to complete all aspects of their finances at a time and place that is most convenient to their schedule. To ensure future success, financial institutions must give account holders the ability to quickly and easily complete transactions and sign documents in an end-to-end digital, remote environment. We have worked in tandem with banks and credit unions exclusively for the past two decades. We truly understand the ins and outs of the daily operations, regulations and overall business environment of a financial institution which has proven to be invaluable to our clients.”

Powering millions of end-to-end digital transactions each month, IMM eSign seamlessly interfaces with existing business systems to optimize back-office operations and provide a more dynamic and engaging customer experience. The transaction experience is frictionless and easy to use for financial institution employees while maintaining the safety and security for customers to sign documents remotely.

About IMM

For 26 years, IMM has been the premier provider of eSignature and Digital Transaction solutions designed exclusively for financial institutions. Today, more than 1,500 banks and credit unions use IMM’s eSignature and Digital Transaction Management solutions across the Institution to elevate consumer experiences while streamlining back-office processes in a comprehensive, end-to-end digital processing environment.