CASE STUDY
Great Lakes Credit Union Sets a New Standard for Branch Acquisitions Using Kinective Digital Connectivity
The Story
The Solution
GLCU partnered with Janusea and Datava (now part of Kinective), and Pure IT to execute a first-of-its-kind, API-driven conversion strategy.
Using Kinective Gateway (formerly known as Janusea’s integration translation platform and now part of Kinective’s Digital Connectivity product suite), the team enabled real-time system connectivity and automated data synchronization — eliminating batch processing and allowing secure account openings within hours, not days, while maintaining full control over data and minimizing operational strain. The campaign-style innovative strategy delivered a smooth, disruption-free experience for both staff and members, setting a new standard for efficiency and service in credit union acquisitions.
Completed Conversion in 2 Months

96% Member Retention
Enhanced Operational Efficiency & Security
The Results
GLCU completed a complex branch acquisition that required issuing new accounts, debit cards, and routing numbers to every member — a high-impact transition where retention became the true measure of member trust and execution success.
The credit union successfully converted thousands of member accounts with no unexpected system downtime, significantly reduced internal workload, and provided dedicated member support to assist in the transition. The API-driven strategy enhanced operational efficiency, preserved data integrity, and delivered a smooth, disruption-free transition. Member experience remained strong throughout, and the project established a scalable model for future credit union acquisitions.
Products Used
