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INSIGHT

Critical business insights from easy-to-read dashboards.

Decisions Insight (formerly iQ) is a cloud-based, business intelligence tool that gives financial executives actionable data in easy-to-read dashboards to quickly see business-critical information for smarter decisions on purchasing, deploying, and optimizing their entire cash automation and self-service fleets.

Be the smartest branch in the room.

Financial institutions invest millions of dollars in technology, yet struggle to gain insight into how those investments are performing. Lack of visibility can lead to added costs, downtime, and wasted efforts. Insight (formerly iQ) gives you actionable data in an easy-to-read dashboard, helping you make business-critical decisions.

Knowledge is power.

Hear from CoVantage Credit Union who put Insight (formerly iQ) information into action and had mind-blowing results.

Features & Benefits

Gain visibility of hardware to make informed decisions. Insight (formerly iQ) equips you with the most important information to run your branches effectively.​

Make calculated decisions

Optimizing your cash automation starts with getting a clear picture of what’s working - so you can fix what isn’t.


  • Available devices

  • Devices in use

  • Usage by day

  • Usage by side

  • Usage by denomination

Limit downtime, reduce maintenance expenses

Proactive and preventive service features based on real usage statistics keep your machines up and running.


  • Preventative maintenance alerts to avoid breakdowns

  • Error tracking to identify problem devices

  • Automated service outreach

  • Proactive service requests

  • Errors logs to increase first-time fix rate

Customized for staff needs

iQ is cloud-based and enables anyone within the financial institution to view and analyze the data across branches.


  • Set multiple user levels and roles for enterprise or branch-level views

  • Personalize dashboards for each individual user

  • See staff performance and who needs more training

  • Customizable newsfeed widgets

  • Customizable chart widgets

Improved cash forecasting


  • See how cash is flowing through the branch down to denominations

  • See how much cash is at each branch location

  • Eliminate unnecessary and expensive armored truck deliveries

“I would not have had this information without leveraging Insight. It was so quick to look at, the information was right there, and it was very eye-opening. I would absolutely recommend Insight to any financial institution. It provides the data right in front of you. The data is easy to understand, easy to monitor, and is right there at your fingertips.”

Rhonda Drexler
VP, Branch Operations & Resource Center | CoVantage Credit Union

See their story

Why 2,500+ banks, credit unions, fintechs and cores trust us.

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